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Nationwide Express’ sustainable competitive advantages are as follows :

  • Extensive distribution network of 200 locations throughout Malaysia, Singapore, Indonesia and Brunei.

    Nationwide Express regional distribution offices are centrally located in major cities which are operationally visible to the public at large, which is of 80 stations, 60 agents and 60 drop-off centres.
  • Skilful and trained labour

    Special handling items like passports, flight tickets, banker’s cheques and other personal belongings make up a great portion of the deliveries made by Nationwide Express, compelling us to train our couriers on the customized handling as and when required.
  • Wide Network Coverage

    Up to 200 stations Nationwide Express with extended hours terminal-based outlets designed to facilitate your customers demand.

  • High Quality Customer Service

    Friendly local service provided by fully trained and equipped customer care consultants.
    A team of customer service offices are equipped to further support your customers query.

  • Proven Business Process

    Smooth processing operation 6 days a week.

  • Highly integrated operating environment

    Nationwide Express offers ideal integration of its network system services into your existing IT infrastructure leveraging on the existing operating environment of our company. WE have a group of well-experienced professionals dedicated in one stop centre solution consultation, implementation, operation and support for our entire partner.
  • Capable in handling large transaction or bulk transportations

    As a one stop centre, we not only manage our own cash business but we are also managing several types of cash collection for our agency business namely Takaful Nasional, Touch ‘n Go, Pos Malaysia and e-pay prepaid reload and etc.
  • KRI-Reliable and timely commitment

    These are the tools for enhancing productivity and creating value for customers, and strategies to help our valued customers in gaining advantage all over Malaysia. Nationwide Express definitely has the capacity and capability to be a potential service provider company to undertake a scope of work as per term and requirement by customer.

  • Timely service

    To enhance customer relations, Nationwide Express will propose dedicated personnel to provide superior logistic services as well as strategic operational capabilities on the spot for your convenience as well.

    As the only courier company listed on the Main Board of the Bursa Malaysia, Nationwide Express has since linked its network in the international courier services market by tying up with established international courier companies worldwide. Nationwide Express main hub which is located at our Head Office in Shah Alam, Selangor handles over 50,000 packages per day and with ongoing upgrading of facilities, it may handle up to 70,000 pieces of packages daily.

    To date we have a total of 180 networks, comprising of branches and agents all over Malaysia, Singapore, Indonesia and Brunei Darussalam. Nationwide Express has the most comprehensive and extensive network in the whole of Malaysia. We have centres strategically located in virtually every town dotted along the length and breadth of the Peninsular and East Malaysia, reflecting our commitment to provide a truly national coverage.

    A reliable and efficient delivery system is Nationwide Express main strategy to secure and retain its broad based clientele, which ranges from financial institutions, insurance, government agencies, automotive corporations, oil and gas companies, hotels, universities and colleges, IT related vendors and other businesses.

    To ensure efficient, extensive and reliable delivery services, Nationwide Express uses two modes of transportation, ground and air linehaul. Our grand linehaul is supported by 200 vehicles ranging from 1-tonne to 16-tonne vehicles. Pick-ups and deliveries are further supported by 500 motorcycles couriers.

    This success of Nationwide Express is hinged on our strong and dedicated work force, which has been instrumental in providing good service. Our priority in this business is to serve our customers with the best services by applying our people, products and services towards providing logistics solutions to further improve our customer’s businesses or operations.

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